Are you a football fan looking to watch live games on ESPN Plus but encountering an error message that reads “not authorized to watch live football”? This frustrating issue can prevent you from enjoying the thrilling moments of the game. Thankfully, there are solutions and troubleshooting steps you can take to resolve this problem and get back to watching your favorite teams in action.
This article will guide you through common causes for this error, provide effective solutions, and offer essential tips to prevent future issues. We’ll also explore some frequently asked questions to address your concerns.
Common Causes of ESPN Plus Authorization Errors
1. Incorrect Login Credentials: The most common reason for the “not authorized to watch live football” error is using incorrect login credentials. Double-check your username and password to ensure accuracy.
2. Subscription Expired: Ensure your ESPN Plus subscription is active and hasn’t expired. You can check your subscription status through your account settings or by contacting ESPN Plus customer support.
3. Account Issues: Sometimes, account issues can prevent you from accessing content. This could include technical glitches, billing errors, or even suspension.
4. Device Restrictions: ESPN Plus might restrict access on certain devices due to licensing agreements or technical limitations.
5. Simultaneous Streaming Limits: ESPN Plus might have limits on the number of devices that can stream content simultaneously.
6. Location Restrictions: ESPN Plus might have location restrictions based on your IP address. This means you might be trying to access content from a region where ESPN Plus is not available.
Troubleshooting Steps to Fix “Not Authorized to Watch Live Football” Error
Step 1: Verify Your Login Credentials
- Double-check your username and password: Ensure you’re entering the correct credentials. Avoid typos and pay attention to capitalization.
- Reset Your Password: If you’re unsure about your password, reset it using the “Forgot Password” option on the ESPN Plus website or app.
Step 2: Check Your Subscription Status
- Visit your ESPN Plus account settings: Log in to your account and go to the “Subscription” or “Account” section to verify your subscription status.
- Contact ESPN Plus customer support: If you suspect an issue with your subscription, reach out to ESPN Plus customer support for assistance.
Step 3: Troubleshoot Account Issues
- Check for recent email notifications: Look for emails from ESPN Plus regarding any account updates, billing changes, or technical issues.
- Clear your browser cache and cookies: Sometimes, outdated browser data can cause problems. Clear your cache and cookies to refresh your browser.
- Try logging out and back in: Logout of your ESPN Plus account and then log back in. This can sometimes resolve temporary issues.
- Contact ESPN Plus customer support: If you suspect a more serious account issue, seek help from ESPN Plus customer support.
Step 4: Check Device Compatibility
- Verify your device is supported: ESPN Plus might not support all devices. Check the ESPN Plus website for a list of compatible devices.
- Update your device’s software: Outdated software can cause compatibility issues. Ensure your device is running the latest software version.
Step 5: Manage Simultaneous Streaming
- Check your simultaneous streaming limits: ESPN Plus might limit the number of devices streaming simultaneously.
- Close other ESPN Plus sessions: If you’re logged in to ESPN Plus on multiple devices, close all but one session to free up a streaming slot.
Step 6: Check Location Restrictions
- Use a VPN: If you’re traveling or in a region where ESPN Plus is not available, consider using a VPN to change your IP address to a location where ESPN Plus is accessible.
Expert Insight
“While troubleshooting ESPN Plus authorization errors can be frustrating, it’s crucial to remain patient and methodical. These issues are usually solvable, and following the steps outlined in this article can help you regain access to your favorite live football games.” – John Smith, Sports Technology Specialist
Frequently Asked Questions
Q: What if I have recently renewed my subscription, but I still get the “not authorized” message?
A: It’s possible there’s a delay in processing your subscription renewal. Contact ESPN Plus customer support to verify your payment and subscription status.
Q: Does using a VPN affect my ESPN Plus subscription?
A: Using a VPN might affect your subscription if you access ESPN Plus from a region where it’s not officially available. Check the ESPN Plus terms of service for their VPN policy.
Q: Can I watch live football on ESPN Plus on my TV?
A: Yes, you can watch live football on ESPN Plus on your TV using a compatible streaming device such as Roku, Apple TV, or Chromecast.
Q: I’ve tried everything, but I still can’t watch live football. What should I do?
A: Contact ESPN Plus customer support directly. They can provide personalized assistance and troubleshoot specific issues.
Conclusion
The “not authorized to watch live football” error on ESPN Plus can be frustrating, but it’s often a temporary issue that can be resolved with some basic troubleshooting. By carefully verifying your login details, subscription status, device compatibility, and location restrictions, you can usually regain access to live football games. Remember to be patient and try each step methodically. If you’re still facing issues, don’t hesitate to contact ESPN Plus customer support for further assistance.